Shipping policy


AGAPE Shipping Policy

 

Processing Time

  • Orders are typically processed within 2–4 business days after purchase.
  • During high-demand seasons (holidays, new product launches, retreats), processing may take up to 7 business days.

 

Shipping Rates & Delivery Times

  • Standard Shipping (U.S.): 5–10 business days
  • Express Shipping (U.S.): 2–5 business days
  • International Shipping: 7–21 business days (may vary by country and customs policies)
  • Shipping costs are calculated at checkout based on your location and the size/weight of your order.

 

Tracking Your Order

  • Once your order has shipped, you’ll receive a tracking number by email so you can follow your package’s journey.
  • Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

 

International Orders

  • International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer.
  • Delivery times may vary depending on customs clearance in your country.

 

Delayed or Lost Packages

  • If your package is delayed, please check your tracking information first.
  • For lost or missing shipments, contact us at [your email here] within 30 days of your order date so we can assist you.

 

Returns Due to Incorrect Address

  • Please double-check your shipping details at checkout. Orders returned due to incorrect addresses will require an additional shipping fee to be resent. If your order accepted by another party due to wrong address. You will be responsible for repurchasing the item.

At AGAPE, we believe every journey matters—including the one your package takes to reach you.

     Thank you for your patience and grace as we ensure your order arrives safely.