The AGAPE Collection Shipping Policy

 

Processing Time

• Orders are typically processed within 2–4 business days after purchase.
• During high-demand seasons (holidays, new product launches, retreats), processing may take up to 7 business days.

 

Shipping Rates & Delivery Times

• Standard Shipping (U.S.): 5–10 business days
• Express Shipping (U.S.): 2–5 business days
• International Shipping: 7–21 business days (may vary by country and customs policies)
• Shipping costs are calculated at checkout based on your location and the size/weight of your order.

 

Tracking Your Order

• Once your order has shipped, you’ll receive a tracking number by email so you can follow your package’s journey.
• Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

 

International Orders

• International orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer.
• Delivery times may vary depending on customs clearance in your country.

 

Delayed or Lost Packages

If your package is delayed, please check your tracking information first.

For lost or missing shipments, please contact us at agapeexcursions@gmail.com within 30 days of the estimated delivery date so we can assist you.

 

Returns Due to Incorrect Address

Please double-check your shipping information at checkout. Orders returned due to an incorrect address provided by the customer may require an additional shipping fee before the order can be resent.

If an order is delivered to an incorrect address because incorrect shipping information was provided at checkout, the customer may be responsible for the cost of replacing the item.

✨ At The AGAPE Collection, we believe every journey matters—including the one your package takes to reach you.

     Thank you for your patience and grace as we ensure your order arrives safely.